Update - We've identified the affected customers and are working on a bulk fix to the licenses that are showing as revoked.
Jul 02, 2026 - 10:16 UTC
Update - We are continuing to work on a fix for this issue.
Jul 02, 2026 - 09:43 UTC
Identified - 9:00 Investigating — Some customers’ licenses have been incorrectly revoked, which may show as the licence with key “XXXXX” has been revoked. We are investigating the cause and our priority is restoring all affected licenses. No action is needed on your part; we will restore licenses automatically.
Jul 02, 2026 - 09:42 UTC
Jul 2, 2026

Unresolved incident: Some customers experiencing an incorrect license revocation.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.